Terms and Conditions | Perma Ceram

Terms of Service

<b>Effective Date:</b> April 29, 2026<br><b>Company Name:</b> Perma Ceram<br><b>LLC Email:</b> info@permaceramofalbany.com<br><b>Phone:</b> (518) 489-1110

Acceptance of Terms

By using this website, submitting a form, requesting information, scheduling service, or communicating with Perma Ceram, you agree to these Terms of Service and our Privacy Policy.

Services

Perma Ceram provides refinishing-related services, estimates, scheduling, customer support, service updates, and related communications.

SMS Messaging Program

Perma Ceram offers an SMS messaging program for customers and prospective customers who opt in to receive text messages from us. <div><br></div><div>By opting in, you agree to receive SMS messages from Perma Ceram regarding account updates, service notifications, appointment confirmations, appointment reminders, quote requests, follow-up communications, customer support, and occasional promotional offers. </div><div><br></div><div>Message frequency varies depending on your interaction with us. </div><div><br></div><div>Message and data rates may apply.</div>

SMS Opt-In Consent

You may opt in to receive SMS messages by submitting your phone number through our website forms, quote request forms, scheduling forms, or other communication channels where SMS consent language is provided. <div><br></div><div>Your consent to receive SMS messages is not a condition of purchase.</div>

Opt-Out Instructions

You can cancel the SMS service at any time. Text STOP to unsubscribe. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

Help Instructions

For help with SMS messages, text HELP or contact Perma Ceram at info@permaceramofalbany.com or (518) 489-1110.

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Your use of our website and SMS messaging program is also governed by our Privacy Policy, available at https://www.drrefinishing.com/privacy-policy.

Age Requirement

Write some content here.You must be at least 18 years old to use our website, services, or SMS messaging program.

Call Recording

Calls with Perma Ceram may be recorded or monitored for quality assurance, training, customer service, and service improvement purposes.

Limitation of Liability

Perma Ceram is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, communications, or SMS messaging program.

Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about these Terms of Service, please contact us: Perma Ceram<br>Email: info@permaceramofalbany.com<br>Phone: (518) 489-1110

Don’t spend thousands on remodeling! Get a beautiful, like-new finish for your tub, shower, or countertop. Call Perma Ceram today to book your consultation.

(518) 489-1110
info@permaceramofalbany.com

Business Hours

Monday8:00 AM – 5:00 PM

Tuesday8:00 AM – 5:00 PM

Wednesday8:00 AM – 5:00 PM

Thursday8:00 AM – 5:00 PM

Friday8:00 AM – 5:00 PM

SaturdayClosed

SundayClosed

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